Tow truck
The most reliable option if the car cannot move, the steering or brakes are damaged, or you suspect a serious engine or gearbox fault. The downside is the wait, especially at night and far from towns.
An independent guide for drivers. It is not a towing service and has no connection with the former website on this domain; we do not take orders. In a dangerous situation, call 112.
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When your car stops, there are usually several options: wait for a tow truck, get a mechanic out, ask a friend to tow you or deal with it yourself. Each carries its own cost of getting it wrong, and the right choice depends on the fault, the weather, the location and your experience.
Good help is not the fastest kind, but the kind after which the car does not need another repair.
We review ways of getting help, not companies: there are no service names, rankings or prices here. For each option we describe when it makes sense, what you risk and what to think about in advance.
The five options you usually have to choose between.
The most reliable option if the car cannot move, the steering or brakes are damaged, or you suspect a serious engine or gearbox fault. The downside is the wait, especially at night and far from towns.
Suits a flat battery, a puncture or an empty tank. If the mechanic fixes it, you drive on under your own power. If not, you will still have to wait for a tow truck.
Convenient over a short distance in light traffic if both drivers are experienced. The towed car needs working steering, plus a reliable rope or bar and signals agreed in advance.
Some insurance policies and new-car programmes include roadside assistance or recovery. Terms vary, so find out in advance exactly what is covered and keep the details to hand.
Sensible in simple cases: changing a wheel on level ground, topping up fluid, jump-starting from another car. If the fault is unclear or the spot is dangerous, it is better not to take the risk.
This is where standalone articles written for English-speaking drivers will appear. Each one is prepared with English-language readers and the roads they drive in mind; they are not translations from other languages.
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| Criterion | Tow truck | Towing by another car |
|---|---|---|
| Inoperative steering | Suitable | Prohibited by the rules |
| Car with an automatic gearbox | A flatbed is usually safe | Only if the owner's manual allows it |
| Driver experience needed | No, the operator loads the car | Yes, for both drivers |
| Distance between cars | Not applicable | Flexible tow 4–6 m, rigid tow bar no more than 4 m |
| Night, ice, heavy traffic | Preferable | Risky |
| Waiting time | Can be long | Depends on whether someone can tow you |
The vehicles used for towing and roadside help: wheel-lift, sliding and tilt-bed flatbeds, crane trucks, on-the-spot repair and tow bars.
How to behave on the hard shoulder after a forced stop: hazard lights, warning triangle, vest, where people should wait and what not to do.
Answers to common questions about this guide, about tow trucks and towing, and about staying safe when you break down.
Traffic rules are quoted from the Russian Road Traffic Regulations as in force on the date of preparation. Rules are revised from time to time and every car has its own quirks, so check the current text of the rules and your vehicle's owner's manual. If you drive outside Russia, check your local rules and emergency number.